Legal

Shipping & Delivery

How shop orders are delivered, and how wholesale/export shipments are handled.

Retail Shop Orders

Delivery Options

At checkout, choose Standard Delivery to have your order shipped to your address, or Store/Office Pickup to collect it yourself — Store/Office Pickup has no delivery charge.

Delivery timeframes depend on your location within Pakistan and the items ordered. You'll receive updates on your order's status, and can check progress any time on the Order Tracking page using your order number and email.

Wholesale & Export

Bulk and Export Shipments

For wholesale, distributor and export orders placed through Request a Quote, our sales team coordinates shipment scheduling, documentation and logistics directly with you as part of the quotation process — timelines vary by destination, quantity and shipping method.

Support

Delivery Issues

If your order hasn't arrived within the expected timeframe, or arrives incomplete, contact our team with your order number and we'll look into it right away.

Have a requirement in mind?

Send us the details and our team will follow up with pricing, packaging options and availability.